Contact FHINZ: Get in Touch With Our NZ Team

Have a question, a correction, or a bad experience with an operator you want us to look into? Our New Zealand-based editorial team reads every message. The fastest way to reach us is by email, or use the form below.

By Daniel Kahu, Casino Reviews Lead·Last updated 14 July 2026

Email us

For anything at all — reader questions, editorial corrections, partnership enquiries or complaints — email [email protected]. We're a small team, so please include as much detail as you can (operator name, dates, screenshots) to help us respond quickly.

Response time. We aim to reply to every genuine enquiry within 2 business days (Monday to Friday, NZ time). Complex complaints that require us to contact an operator may take a little longer — we'll always acknowledge your message first.

Report a casino

Reader tip-offs are one of the most valuable inputs into our reviews and our blocklist. If a casino, bookmaker or crypto site has delayed or refused a withdrawal, changed bonus terms unfairly, ignored a self-exclusion request, or done anything else you think Kiwi players should know about, please tell us. Choose "Report a casino" as your subject below or email us directly. We investigate every credible report and, where warranted, downgrade or blocklist the operator — see our review methodology for how blocklisting works.

Send us a message

By sending this form you agree to our privacy policy. We only use the details you provide to respond to your enquiry and never sell your information.

Media & partnerships

Journalists, researchers and prospective commercial partners can also reach us at [email protected]. Please note that our editorial rankings are independent and cannot be bought — read more on our about page.

Daniel Kahu · Casino Reviews Lead
Reviewed by our NZ editorial team. Last updated 14 July 2026. See our review methodology.

Gamble responsibly — R18

Gambling should be fun, not a way to make money. Only bet what you can afford to lose. If gambling is causing harm to you or someone you know, free confidential help is available in New Zealand 24/7.

Gambling Helpline NZ: 0800 654 655

Text 8006 · Safer Gambling Aotearoa · Set deposit limits, take time-outs, and use self-exclusion. You must be 18+ to gamble in NZ.